No One Says it Better Than Our San Diego Auto Body Repair Customers

Review by critic1717

"I have been meaning to post a review since March, and I just read the insincere review posted by bun1448. I have to say I COMPLETELY DISAGREE with bun1448?s assertions. I have taken three of my vehicles to United Auto Body over the past 10 years for various repairs. On one occasion I brought back my Honda Accord for warranty work on the bumper, and Mark IMMEDIATELY honored the warranty. The last job that Mark did for me was in February/March when my brand new car was damaged by a dog dragging a patio table across the passenger side at a Jamba Juice. The repair is absolutely undetectable. Mark and his staff gave me a thorough explanation of the repair process. They were relentless in getting the job done properly and worked well with my insurance company. Bun1448?s comment that USAA does not recommend United Auto Body is very misleading because insurance companies are simply responsible for paying for the repair, while the auto body shop is responsible for the actual work done on the vehicle. In fact, I would be hesitant to go to any auto body shop that my insurance company recommends because a conflict of interest may arise. Is the auto body shop working for me or my insurance company, and am I getting a substandard repair as a result of following that recommendation? I know that when I go to United Auto Body, they work for me and not my insurance company. Mark and his staff are trustworthy, reliable and do great work!"

Pros: Honest business people!

Cons: NONE