No One Says it Better Than Our San Diego Auto Body Repair Customers

Review by shangta

"I picked Mark and United Auto Body because my insurance company directed me to him for rear collision damage to my bumper. At first, I felt skeptical, given the nature of insurance companies, I thought they would send me to a cut corners-type of company. However, I set an appointment with Mark on Saturday morning, and he was there right on time. From the minute I entered his store, Mark made me feel very comfortable. He was very personable, dressed very professionally, and never talked over my head regarding the insurance process. After we signed the paperwork and got the ball rolling, my wife brought the car in on Tuesday. He helped my wife transfer over our two child carseats (and 2 kids!) to the rental car place and really made the whole process very easy for her. Three days later (earlier than the original estimated time for repair), my wife picked up the car and received a very pleasant surprise. First, he met my wife with our car at the rental store and helped to transfer the car seats. Then we did not expect this, but he buffed out some scraches from my FRONT bumper. I never mentioned the scratch on the front bumper, although the damage was obvious. When he returned my car, not only was the rear bumper fixed, the front bumper looked new too. I chuckled to myself, thinking how I've been to three different autobody shops in the past for previous repairs and this had never happened. In the end, I would definitely recommend him and United Body Shop. I thought the customer service was excellent, and their work was great. I would definitely use them again. Thanks for everything Mark."