No One Says it Better Than Our San Diego Auto Body Repair Customers

Review by sharpdate

"I brought my car ('01 Chevy Cavalier) in back in July with a hatch/trunk that wouldn't close because of a problem with the latch. Thanks to GM's legendary "customer last" policy, the part I needed only came as part of a more elaborate part that cost $250.00, which I just didn't have. Rather than tell me there was nothing they could do, Jason gave me the part no., and I did some online research to find it in the aftermarket. Three months later I finally got it, but when I brought it in, even though it was the exact same part no., it was for a more recent model and wouldn't work with my hatch. Once again I expected be let down. But thanks to Gabby, a mechanic who apparently thinks outside the box, Jason told me they could probably use some rivets and industrial-strength glue and fix the part that was already there but had broken, and it would only cost me the same $50.00 that it would've cost to install the new part. Twenty minutes later I was on my way. So twice they could've told me it was a lost cause unless I wanted to pay $250.00 for a new part. And instead they helped me out both times. In the end, I got terrific customer service and terrific mechanical service, and instead of gouging me, they charged me a total of $50.00. Mark, the owner, whom I also met, clearly places a premium on friendly, and very competent, service. And Jason and Gabby completely delivered. To me the only downside is that they're only auto body and not overall repair. I'd go to them anytime I had a problem, and I'd send everyone I know."