No One Says it Better Than Our San Diego Auto Body Repair Customers

Review by yajina

"I was trying to look up the number to United Auto Body and saw the reviews - I've been meaning to write one since March. I will now be a return customer, as my car was just sideswiped while sitting at a red light. Back in March, United was the fourth place I had gone to get an estimate. When I met Mark, he immediately struck me as a professional business guy who would would be satisfied with an honest day's work, so I chose him. His team did an awesome job painting and refinishing the entire driver's side of my car. When I picked up my car at closing time one night, and didn't get to inspect it closely. As soon as I drove it home, I noticed by the light in my garage that there may have been an almost invisible dent on the top of my trunk, as if something might have been dropped on it. There wasn't a scratch but a difficult to distinguish dent, which I was pretty sure was not there when I had dropped off the car at United. I called Mark immediately, which I think was his dinner time, and he asked me to bring in the car the first thing next morning. Technically, I left the body shop without having inspected my car and he had no further obligation to me, but I was almost certain that the dent wasn't there before. Mark patiently pulled up the photos he had taken from when I first took the car in. The faint shadow on top of my trunk from the pictures was questionable - he believed that the shadow was there in the picture, but another person could look at the picture and say it wasn't there - it was a tough call and really not 100percent certain either way. Regardless, Mark made the call to have it fixed and that he would cover the cost. He knew that I strongly felt it wasn't there before. He took it upon himself to go above and beyond what another shop would have done. I have proof that he's an honest guy who takes pride in the workmanship and integrity of his shop. I will definitely be a return customer."